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Questions

Can Eastern Band of Cherokee members use Cherokee Indian Hospital with Medicare?

Yes. Having Medicare doesn't change your eligibility for care at Cherokee Indian Hospital. The Cherokee Indian Hospital Authority bills Medicare for the care it provides. For outside care paid through Purchased/Referred Care, the hospital screens for Medicare and other coverage first, and you generally need a referral and must live in its five-county area.

Who can use Cherokee Indian Hospital

Cherokee Indian Hospital, in Cherokee, is run by the Cherokee Indian Hospital Authority, the Eastern Band of Cherokee Indians' health system. The Indian Health Service lists it as a tribally administered program in its Nashville Area.

To register, the hospital asks for your birth certificate, your EBCI enrollment card or descendant letter, your Social Security card, your insurance cards (including Medicare) and a photo ID with your current address. Your chart status then decides what's covered:

  • Direct care only: you can use all services available within the hospital authority.
  • Contract health eligible: the hospital can also consider paying bills from other facilities through Purchased/Referred Care.
  • Ineligible: you aren't enrolled with a federally recognized tribe and are responsible for the cost of services.

Patient Registration: 828-497-9163, ext. 6603. EBCI Enrollment Office: 828-359-6467.

How Medicare fits in

The hospital bills insurance, including Medicare, and says that revenue often pays for additional patient services. With Original Medicare, you can use the hospital and any provider elsewhere that accepts Medicare.

If you're thinking about a Medicare Advantage plan, CMS advises contacting your Indian health provider first, because the hospital may not be in a plan's network. Medicare Advantage plans may offer extra benefits such as dental, vision, hearing or fitness. Extra benefits vary by plan and county, may have limits and costs, and not every plan offers them. Check a plan's Summary of Benefits or Evidence of Coverage.

Prescriptions from the hospital's pharmacy continue with Medicare, and Indian health care counts as creditable drug coverage, so you won't owe a Part D penalty if you join a drug plan later.

Outside care: Purchased/Referred Care

  1. Check eligibility. You generally must be eligible for direct care, live in Cherokee, Graham, Haywood, Jackson or Swain County, and be an EBCI member, or a member of another federally recognized tribe who meets the hospital's residence and ties rules.
  2. Use Medicare first. The hospital says every patient is screened for Medicaid, Medicare or private insurance before referred-care funds are used. That follows the federal rule that IHS pays last (42 CFR 136.61).
  3. Get a referral. A primary care or emergency provider issues it, and a committee reviews it. Care without a referral is a common reason bills go unpaid.
  4. Bring outside statements. Missing statements from outside providers delay payment. Referred Care: 828-497-9163, ext. 6214, weekdays 8 a.m. to 4:30 p.m.

More in our guide to American Indians and Medicare in North Carolina and Medicare in rural and mountain North Carolina. If you'd like to compare Medicare options after checking with the hospital, you can request a call from a licensed insurance agent.

How does Medicare work with IHS?

Billing, referred care and Part D.

What is the EBCI Tribal Option?

NC Medicaid care coordination.

Sources

More questions in this guide

Part of the guide: American Indians and Medicare in North Carolina · All questions

Frequently asked questions

Who can help me sign up for Medicare at Cherokee Indian Hospital?

The hospital authority's Third Party Resources department has a Medicare coordinator who helps eligible patients with the Medicare enrollment process and explains Parts A, B, C and D. Call the hospital's main number, 828-497-9163, and ask for that department.

Should I join a Medicare Advantage plan?

Check with the hospital first. CMS says an Indian health care provider may not be in a Medicare Advantage plan's network and may be paid less or not at all, and referred care may need the plan's approval.

What if I have an emergency away from the hospital?

Cherokee Indian Hospital says to call your primary care team within 72 hours of emergency care so Purchased/Referred Care can consider it; elders have 30 days. Missing the window can mean denied coverage.

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