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Questions

How do I apply for a Medicare Savings Program in North Carolina?

Apply for North Carolina's Medicare Savings Programs, called MQB, through NC Medicaid: online with ePASS, or with your county Department of Social Services in person, by phone, or by mail, email or fax. Ask for Medicaid ("Medical Assistance"); the county checks you for MQB-Q, MQB-B and MQB-E. The processing standard is 45 days.

Steps to apply in North Carolina

  1. Check that you have Medicare. MQB-Q needs Part A and Part B; MQB-B and MQB-E need Part A. If you aren't enrolled, contact Social Security. NC Medicaid's buy-in manual says it can pay the Part A premium for MQB-Q members who don't get premium-free Part A.
  2. Choose how to apply. Online through ePASS, which needs an NCID (a state login you can create on the site); the application calls NC Medicaid "Medical Assistance." Or go to your county DSS: walk-ins are accepted at every office, and you can call to schedule an in-person or phone interview. You can also print the application and mail, email, fax or drop it off.
  3. Gather your papers. Your Medicare card, Social Security award letter, pension or retirement statements, recent pay stubs if you work, and recent statements for bank, investment and life insurance accounts. NC Medicaid asks you to include copies of these documents if you have them.
  4. Answer the county's requests. The county has 45 days to decide most MQB applications. If it asks for more proof, respond by the date on the letter.
  5. Read the decision notice. MQB-Q starts the first day of the month after the decision, with no backdating. MQB-B and MQB-E can start up to three months before the month you applied, if you qualified then. Once NC Medicaid pays your Part B premium, it stops coming out of your Social Security check, which can take a few months to show up.

Tips that save time

  • Apply even if you're unsure. NC Medicaid says you can apply any time of year and suggests applying if you aren't sure you qualify. The county checks you for every Medicaid program, including full NC Medicaid.
  • Apply for Extra Help at the same time. If you apply for Extra Help through Social Security, it sends your information to the state to start an MQB application unless you opt out. See How do I apply for Extra Help in North Carolina?
  • Don't wait on MQB-Q. Because it can't be backdated, each month you wait is a month of premiums and cost sharing you pay yourself.
  • Need an interpreter? Ask the county DSS operator; NC Medicaid says language help is available at every office.

Use the savings programs screener for a quick estimate first. If you also want to review your Medicare plan after you're approved, you can request a call from a licensed insurance agent.

Sources

More questions in this guide

Part of the guide: Medicare Savings Programs in North Carolina · All questions

Frequently asked questions

Can I apply for MQB over the phone in North Carolina?

Yes. NC Medicaid says you can call your county DSS to apply by phone. If you don't know which office to call, the NC Medicaid Contact Center at 1-888-245-0179 (TTY 711) can help you find it.

How long does NC DSS take to approve an MQB application?

NC Medicaid's manual sets a 45-day processing standard for MQB applications, longer when a disability decision is needed. Send any papers the county asks for on time.

Can someone apply for me?

Yes. NC Medicaid's application has a form, Designation of Authorized Representative (Appendix C), to name someone you trust to act for you. Tell the county who it is so letters reach the right person.

Licensed insurance agents for North Carolina

These independent insurance agents are licensed in North Carolina and work with Benefits Life, the publisher of this site. When they enroll you in a plan, the agent and Benefits Life may be paid by the insurance company. Learn more.

Casey Gilley

Casey Gilley

Accepting new clients

Independent licensed insurance agent in North Carolina

Chapel Hill · English

Steven Graves

Steven Graves

Accepting new clients

Independent licensed insurance agent in North Carolina

Southern Pines · English

Shoeb Ismail

Shoeb Ismail

5.0 out of 5 stars (1 review on MedicareAgents.com)

Accepting new clients

Independent licensed insurance agent in North Carolina

Seattle, WA · English, Spanish

Stephanie Juetten

Stephanie Juetten

5.0 out of 5 stars (3 reviews on MedicareAgents.com)

Accepting new clients

Independent licensed insurance agent in North Carolina

Phoenix, AZ · English

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